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QBIS

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Incident historia

We are experiencing issues with uploaded files to be unavailable

Stängd | 13.01.2023 | 17:06 GMT+01:00

Issue has been resolved and all uploaded files are now available to users again.

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  • Lösning på gång | 13.01.2023 | 14:00 GMT+01:00

    We are experiencing disturbances with attachments/uploaded files. This concerns files uploaded in Project and Expense module.

    We have found the cause and are working on the solution. All files are secure and will be available as soon as the solution is in place.

Application errors caused in Salary exports

Stängd | 15.12.2022 | 08:00 GMT+01:00

Closing the incident

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  • Övervakar | 08.12.2022 | 08:00 GMT+01:00

    The issue has been resolved for known affected customers. We continue to monitor the issue, if more customers could be affected.

  • Lösning på gång | 06.12.2022 | 10:00 GMT+01:00

    We have discovered that some salary exports are causing application errors

    The cause of the issue has been found and the team is working on a solution and the resolution is expected to be handled within 24h

QBIS is experiencing degraded performance

Stängd | 06.12.2022 | 13:00 GMT+01:00

The performance degradation that was appearing yesterday was solved and the incident closed.
The QBIS team will continue actions to improve the stability of the system performance.

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  • Övervakar | 06.12.2022 | 13:00 GMT+01:00

    The performance degradation that was appearing yesterday was solved and the incident closed.
    The QBIS team will continue actions to improve the stability of the system performance.

  • Övervakar | 05.12.2022 | 11:30 GMT+01:00

    Performance degradation resolved. The team will continue to monitor the performance.

  • Undersöker | 05.12.2022 | 10:00 GMT+01:00

    QBIS is currently experiencing high load and accessing QBIS might be slower than usual.
    The QBIS team is investigating the cause of the degraded performance

Touchscreen synchronisation issues

Stängd | 04.12.2022 | 08:00 GMT+01:00

Touchscreen issue closed

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  • Löst | 29.11.2022 | 14:00 GMT+01:00

    Touchscreen synchronisation issue has been resolved.

  • Lösning på gång | 28.11.2022 | 10:21 GMT+01:00

    We are experiencing issues with the Touchscreen synchronisation service. Time registrations on Touchscreens are not synchronised to QBIS. Everything is securely stored on the Touchscreens and will be synchronised as soon as the issue is resolved.

    A solution has been worked on and will be resolve the problem as soon as possible during the day

QBIS is show mobile version on Mac Chrome and Edge

Stängd | 22.08.2022 | 12:00 GMT+02:00

The issue was resolved Friday evening.

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  • Undersöker | 19.08.2022 | 14:46 GMT+02:00

    We have noticed that QBIS on Mac using Chrome or Edge is shown the mobile version of QBIS.
    As a work around while investigation is ongoing, we refer our customers to use Safari or Firefox.

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